At a glance
- You can request deletion without signing into this website.
- Use your Support ID to help us locate the right data.
- Cancel store subscriptions separately.
1. Send a deletion request
Email hula@truthsseek.com with the subject “ShotCoach data deletion”. You can request deletion of all eligible service-account data, shared thumbnails only, or another specified category. This is a support-handled request; this page does not automatically delete data.
Include your Support ID from ShotCoach → Settings → Privacy & photo sharing if you can access it. If you no longer have the app or the ID, say so and provide enough non-sensitive context to help locate your records. An order ID can help identify purchase-related records. Do not send passwords, private keys, full payment-card numbers, or unnecessary photos.
We may verify that you control the relevant account or purchase before acting. We will explain the result, any lawful retention, and any additional information needed, within the time required by applicable law.
Email a deletion request ↗Opens your email app. Send the email to submit your request.
2. What the request covers
A verified request can cover your service-account association, installation and activity records, stored AI guidance and request history, optional shared thumbnails, and related support data, except information that must be retained for a lawful purpose. Tell us if you only want a particular category removed.
Financial transactions, refund/entitlement evidence, and limited security or dispute records may need to be retained for legal, accounting, fraud-prevention, or dispute reasons. We will identify applicable exceptions and the retention period or criteria. Backup copies are handled separately from live records and are not necessarily erased immediately.
Deleting a service identity can affect recovery of paid access and unused credits. We will explain relevant consequences during verification; requesting deletion does not by itself mean that you waive any paid entitlement or consumer right.
3. Stop thumbnail sharing now
In the app, open Settings → Privacy & photo sharing and turn off “Share new photo thumbnails”. This stops future sharing and clears the active image references and decryption material for thumbnails already shared. No separate purchase or cancellation is required.
Remaining encrypted storage objects and backups may persist until separately removed or rotated. Non-image activity and purchase records are not deleted by that switch; request their deletion by email if desired.
4. Photos, subscriptions, and providers
Original photos in your phone’s library and any backups managed by your operating system remain under your control. Delete them in that library or backup service if needed. ShotCoach cannot remove them remotely.
Cancel an active subscription through Google Play or the App Store separately to stop future renewal. Uninstalling the app or deleting service data does not perform this cancellation.
The request covers information under our control. Where a provider or store retains information under its own obligations, we will explain relevant limits and assist with available request routes. AI input frames are not stored by ShotCoach, but provider-side processing and retained AI guidance must be considered separately.