Privacy Policy — ShotCoach AI Effective: 2026-10-28 Service provided by: NEXMINGLE TECHNOLOGY CO., LIMITED hula@truthsseek.com https://shotcoach.dateclues.com/privacy 1. Who we are ShotCoach AI is provided by NEXMINGLE TECHNOLOGY CO., LIMITED (“ShotCoach”, “we”, “us”). We are responsible for the personal data we process to operate the app and this website. Contact us at hula@truthsseek.com for privacy questions or requests. This policy covers ShotCoach AI, its backend services, and shotcoach.dateclues.com. You can use the camera without creating a named login account. When the app connects to our service, it creates a pseudonymous service account and installation identifier. These identifiers can link your activity and purchases; they are not a guarantee of anonymity. 2. Information we process Information | When and why Camera preview and original photos | Used on your device to frame, capture, preview, and save photos. ShotCoach does not automatically upload your originals or scan your existing gallery. Device or operating-system cloud backup is controlled separately by you. AI request content | When you request guidance or replan, a compressed camera frame and context such as scene, style, camera direction, and supported camera settings are sent through our backend to the AI provider. The frame may contain people, objects, or text visible in your shot. Guidance and usage records | We retain generated guidance text, request identifiers, a request fingerprint, timestamps, processing status, and quota records to return results, avoid duplicate charges, and operate the service. Guidance text can describe what was visible in a frame. Optional photo thumbnails | Only if you turn on photo sharing, small copies of new captures are uploaded for authorized staff to review camera quality. This is separate from AI guidance and is not required to use it. Installation and activity | Random installation and service-account IDs, platform, app/OS version, language, first and last activity times, and photo events (capture time, scene, style, and front/back camera). These support service operation and usage reporting. Purchases | Store order/transaction identifiers, purchase tokens or receipts, product, plan, currency and amount where provided, purchase/expiry dates, renewal, refund and entitlement status. We use these to verify payment and deliver or recover access. We do not receive your full payment-card details. Network and support information | Our hosting and network providers process IP addresses, request metadata, and security logs to deliver and protect the service. If you contact us, we process your email, message, and any information you choose to include. 3. AI processing and your photos The current AI provider is DeepSeek, accessed from our backend. ShotCoach does not write AI input frames to its database or photo storage. This statement does not apply to generated guidance text, usage records, or thumbnails you separately choose to share. After a guidance request, movement and steadiness checks run locally. Requesting a new plan sends another frame. ShotCoach does not continuously stream your camera feed to our backend. DeepSeek processes the request to generate guidance. Provider-side retention, security processing, and any use for service improvement depend on the applicable API terms and account configuration. We have not established a blanket zero-retention or no-training guarantee for provider-side processing. We do not represent DeepSeek’s consumer-app privacy notice as a substitute for this policy or for its applicable API terms. Avoid sending identity documents, private messages, health information, or other sensitive content. Make sure you have permission to photograph and send images of other people. We do not use this feature to identify a person or create a biometric identity profile. AI suggestions may nevertheless describe visual characteristics in a frame. 4. Optional thumbnail sharing Settings → Privacy & photo sharing lets you enable or disable sharing of small copies of new photos. Sharing is off by default and requires a separate confirmation. Enabling it does not upload your existing gallery. Shared thumbnails are resized and re-encoded to remove embedded metadata, encrypted, and stored with Amazon Web Services in the United States. Authorized staff can view them to understand camera quality and improve the experience; staff access is recorded. Thumbnails stop being available through the service after 30 days. An hourly expiry task clears active references and decryption material. Turning sharing off clears the active image references and decryption material for your shared thumbnails. Encrypted storage remnants and existing backups may remain until separately removed or rotated; this is not a promise that every physical copy is immediately erased. Non-image photo-event records are retained separately. 5. Purposes and legal bases We use service and purchase information to provide the functions you request, verify entitlements, answer support requests, and administer our agreement with you. Where the law requires a legal basis, these activities generally rely on performance of a contract or steps you request before a contract. Optional thumbnail sharing relies on your consent, which you can withdraw at any time without losing camera or AI access. Where consent is required for other processing, we seek it separately. Accepting our terms is not a blanket consent to every use of personal data. Service security, fraud prevention, reliability, and proportionate operational reporting may rely on legitimate interests where that basis is available and does not override your rights. Required financial, dispute, and compliance records may be retained to meet legal obligations. We do not sell your personal data or use it for cross-app targeted advertising. 6. Recipients and international processing We disclose the information needed to providers that help deliver the service: DeepSeek for AI requests; Amazon Web Services for encrypted optional thumbnails; hosting and database infrastructure for service records; Cloudflare for network delivery and security; Google Play for Android purchases and related verification; and our email provider when you contact support. Apple processes purchases only if an App Store version is offered and you buy through it. Information can be processed outside your country. Our optional image storage is in the United States; DeepSeek is a China-based provider, and AI requests may be processed in China. Infrastructure and payment providers may operate in additional countries. Contact us for information about applicable recipients and transfer arrangements. Where required, transfers must use a legally valid mechanism and appropriate safeguards; we do not claim that a particular certification or contractual safeguard is in place merely because it is mentioned in this policy. We may also disclose limited information when legally required, to protect people or the service, or in a business transfer subject to applicable law and notice. We do not publish your photos or sell them as stock content. 7. Retention and security Original photos are controlled on your device. AI input frames are processed in transit and memory by ShotCoach rather than stored as photos. Our treatment of optional thumbnails is described above. Service-account, installation, activity, generated-guidance, and quota records currently have no fixed automatic expiry. We retain them while needed for service delivery, support, security, and dispute handling, and assess deletion requests. Purchase and accounting records may be retained for periods required by law or necessary to verify rights and resolve payment disputes. Support correspondence is retained for handling your request and related follow-up, subject to applicable requirements. Backup retention is separate from active storage. We do not promise an exact backup-erasure deadline that has not been verified for a particular record. If data must be retained after a deletion request, we will explain the reason and applicable duration or criteria. We use HTTPS, access controls, encrypted purchase references, and encryption for shared thumbnails. No system is completely secure. Keep your device and store account protected, and do not send passwords, private keys, or full payment-card details to support. 8. Choices, requests, and regional rights You can take photos without requesting cloud AI guidance, keep thumbnail sharing off, withdraw sharing consent, and manage camera/photo permissions in your device settings. These choices may limit the relevant feature. Local photos can be deleted in your device’s photo library. Email hula@truthsseek.com to request access, correction, deletion, or a portable copy of information associated with you. Include your Support ID from Settings → Privacy & photo sharing if available. We may ask for proportionate information to verify ownership; a receipt/order ID can help with a purchase-related request. We will not ask for your store password or full card number. Depending on your location, you may also have rights to restrict processing, object to legitimate-interest processing, withdraw consent, use an authorized agent, appeal a decision, or complain to a data-protection authority. We handle requests within the periods required by applicable law and explain any lawful refusal or extension. We do not discriminate against you for exercising applicable privacy rights. We do not use AI guidance to make legal, employment, credit, or similarly significant decisions about you. Deleting service data does not automatically cancel a store subscription. See our Data deletion page for the request process and retention exceptions. 9. Children and other people’s images ShotCoach is not directed to children under 13, or a higher minimum age where applicable. We do not knowingly collect personal data from children who cannot lawfully use the service. A parent or guardian who believes a child has provided data can contact us to request review and deletion. Do not upload photographs of other people without the permissions required by law, and take particular care with children’s images. This policy is not permission to photograph someone or waive their rights. 10. This website and policy updates The public policy pages are static documents. They do not include advertising trackers, analytics scripts, or a registration form. Our network provider may process security information or set strictly necessary security cookies. The restricted administration area uses authentication cookies and is not part of the public policy pages. We will update the date on this page when the policy changes. Material changes will be communicated through an appropriate service notice; where new consent is required, we will request it before the new processing. Contact hula@truthsseek.com with questions.